Terms & Conditions — plusph Online Casino

In these Terms & Conditions, the following definitions apply unless the context otherwise requires:

• "plusph" or "the Platform" refers to the online gaming platform operated at plusph.cam and all associated services, games, and features.
• "You" or "Player" refers to any individual who accesses, registers on, or uses the plusph platform in any capacity.
• "Account" refers to the registered user account created by you on plusph through which you access gaming services.
• "Balance" or "Wallet" refers to the PHP-denominated funds held within your plusph account at any given time.
• "Bonus" refers to any promotional credit, free spin, cashback, or matched deposit offer provided by plusph subject to specific terms.
• "PAGCOR" refers to the Philippine Amusement and Gaming Corporation, the regulatory body that governs legal gaming operations in the Philippines.
• "KYC" stands for Know Your Customer — the identity verification process required by applicable regulations before processing withdrawals above threshold limits.
• "Wagering Requirement" refers to the number of times a bonus amount must be wagered before it becomes eligible for withdrawal.

By accessing the plusph platform, creating an account, making a deposit, or placing a wager, you confirm that you have read these Terms & Conditions in their entirety and agree to be legally bound by them. If you do not agree with any provision of these Terms, you must immediately cease using the plusph platform and close your account.

These Terms & Conditions, together with plusph's Privacy Policy and any game-specific rules, constitute the entire legal agreement between you and plusph. In the event of any inconsistency between these Terms and any game-specific rules, these Terms shall prevail unless expressly stated otherwise.

To be eligible to register and use the plusph platform, you must satisfy all of the following conditions at the time of registration and continuously throughout your use of the platform:

• You are at least 21 years of age, as required under PAGCOR regulations governing casino-style online gaming in the Philippines.
• You are accessing the platform from a jurisdiction where online gambling is legal and where you are not prohibited from participating by any applicable law or regulatory restriction.
• You are not a current or former employee, director, officer, contractor, or immediate family member of such persons employed by plusph or any of its software, payment, or platform service providers.
• You are not registered on any national or PAGCOR self-exclusion list.
• You are acting on your own behalf and not as an agent or nominee for any third party.
• You have the legal capacity to enter into a binding agreement and are not acting under any form of legal incapacity.

Each individual is permitted to hold only one registered account with plusph. The creation of duplicate or multiple accounts — whether under the same or a different identity — is strictly prohibited and constitutes a material breach of these Terms.

During registration, you are required to provide accurate, complete, and up-to-date personal information. You are responsible for maintaining the accuracy of your account information at all times. If any information changes after registration, you must update your account details promptly.

You are solely responsible for maintaining the confidentiality of your account credentials, including your password and any two-factor authentication codes. plusph will not be liable for any loss or damage arising from your failure to safeguard your login credentials. Any activity conducted through your account — whether or not authorised by you — will be treated as your activity for all purposes.

plusph reserves the right to refuse registration, suspend access, or close accounts at its sole discretion, particularly where it has reason to believe that the information provided during registration is false, misleading, or incomplete.

All financial transactions on plusph are conducted in Philippine Peso (PHP). plusph accepts deposits via GCash, Maya (formerly PayMaya), QR Ph, GrabPay, BPI, BDO, Metrobank, InstaPay, and 7-Eleven CLiQQ, subject to availability at the time of transaction.

The minimum deposit amount is ₱100. Minimum and maximum withdrawal amounts, as well as processing times, are published on the Payments page and may be updated from time to time. Deposits are generally credited to your account balance immediately upon confirmation from the payment provider.

Withdrawals are processed only to payment methods previously used for deposits, or to accounts verified in your name through the KYC process. plusph reserves the right to request additional identity documentation before processing any withdrawal. Withdrawal requests may be held pending KYC completion without constituting a breach of these Terms by plusph.

• Funds deposited into your plusph account are for gaming purposes only and may not be used for any purpose other than wagering on available games.
• plusph does not pay interest on account balances under any circumstances.
• Chargebacks initiated by you against deposits already used for wagering may result in immediate account suspension pending investigation.
• Any transaction fees charged by your payment provider are your responsibility. plusph does not absorb third-party transaction fees.

From time to time, plusph offers bonuses and promotional incentives to eligible account holders. All bonuses are subject to the specific terms applicable to each individual promotion, including but not limited to minimum deposit requirements, eligible games, wagering requirements, time limits, and maximum withdrawal caps.

Unless a promotion's specific terms state otherwise, all bonus funds must be wagered a minimum number of times (the Wagering Requirement) before any winnings derived from those bonus funds may be withdrawn. The Wagering Requirement for each promotion is disclosed at the point of offer.

plusph reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Bonuses that are obtained through abuse of the promotional system — including but not limited to the use of multiple accounts, automated betting patterns designed to minimise wagering risk, or any form of collusion — will be voided and any associated winnings forfeited.

The offering of a bonus on one occasion does not create any obligation on the part of plusph to offer the same or a similar bonus in the future.

All RNG-based games available on plusph — including slot games, digital table games, and bingo — operate on independently certified random number generators. The outcomes of these games are not influenced by plusph or by any individual player. Game-specific rules are published within each game interface.

Live dealer games are operated by third-party studio providers subject to their own regulatory certifications. In the event of a dispute regarding a live game outcome, the result recorded on the game provider's servers shall be the definitive record.

In the event of a technical malfunction — including server errors, software failures, or communication interruptions — any affected game round may be declared void and stakes returned to your account. plusph shall not be liable for any loss of potential winnings resulting from a technical malfunction that affects a game round. The determination of whether a malfunction has occurred and how to resolve it is at plusph's sole discretion, subject to applicable PAGCOR regulatory requirements.

The following activities are strictly prohibited on the plusph platform. Violation of any prohibition below constitutes a material breach of these Terms and may result in account suspension, balance forfeiture, and, where applicable, reporting to PAGCOR and relevant authorities:

• Using any software, bot, script, or automated tool to interact with the plusph platform or its games in a manner not intended for human players.
• Exploiting software errors, undisclosed vulnerabilities, or bugs in any game or platform feature to obtain financial advantage.
• Engaging in any form of collusion, chip-dumping, or coordinated play designed to circumvent fair-game mechanics.
• Using the platform to launder money, process the proceeds of illegal activity, or conduct any transaction in contravention of Philippine anti-money laundering laws.
• Providing false, misleading, or fraudulent information during the registration or KYC process.
• Registering or operating more than one plusph account, whether under the same or a different name or identity.
• Accessing the platform from a jurisdiction where online gambling is prohibited, using a VPN or other circumvention tool to mask your actual location.
• Engaging in harassment, abusive language, or threatening conduct toward plusph staff or other players via any platform communication channel.

plusph is committed to promoting responsible gambling practices among all account holders. Gaming should be an enjoyable form of entertainment — not a source of financial distress or psychological harm. plusph provides the following responsible gaming tools, all accessible within your account settings:

• Deposit Limits: Set daily, weekly, or monthly maximum deposit amounts. Limits take effect immediately when reduced and after a cooling-off period when increased.
• Session Time Reminders: Configure alerts that remind you how long you have been logged in during a single session.
• Cooling-Off Periods: Take a temporary break from gaming for a defined period. Access is suspended for the duration of your chosen cooling-off period.
• Self-Exclusion: Request permanent or long-term exclusion from the plusph platform. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.

plusph complies with PAGCOR's requirements regarding responsible gaming. In accordance with these regulations, players aged below 21 years are not permitted to access any gaming services on the platform under any circumstances.

All content on the plusph platform — including but not limited to logos, trademarks, graphics, interface designs, software code, game content, and written materials — is the property of plusph or its licensed content providers and is protected by applicable Philippine and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the plusph platform solely for personal gaming purposes as permitted by these Terms. This licence does not include the right to reproduce, distribute, publicly display, modify, create derivative works from, or commercially exploit any content on the platform.

Any unauthorised use of plusph's intellectual property may result in termination of your account and may expose you to civil and criminal liability under applicable law.

To the maximum extent permitted by applicable law, plusph shall not be liable to you for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to: loss of potential gaming winnings, loss of data, interruption of service, or losses arising from technical malfunctions.

plusph's total liability to you in respect of any single event or series of related events shall not exceed the amount held in your account at the time the relevant claim arises.

Nothing in these Terms limits or excludes liability that cannot be excluded or limited under applicable Philippine law, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence.

plusph reserves the right to suspend, restrict, or permanently close any account at its sole discretion, with or without prior notice, in circumstances including but not limited to:

• Breach of any provision of these Terms & Conditions.
• Providing false or fraudulent information during registration or KYC.
• Failure to complete required identity verification within a reasonable time.
• Suspected money laundering, fraud, or other illegal activity.
• Account inactivity for a continuous period as defined in plusph's dormant account policy.
• Receipt of a valid court order, regulatory direction, or law enforcement request.

Upon account closure, any eligible balance — net of applicable bonus amounts subject to unmet wagering requirements — will be returned to your verified payment method following completion of all required verification steps. plusph will not be liable for any loss of opportunity to wager resulting from a suspension or closure made in good faith pursuant to these Terms.

These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines, including all applicable PAGCOR regulations and the provisions of the Data Privacy Act of 2012 (Republic Act No. 10173) to the extent applicable to personal data processed in connection with your account.

In the event of any dispute arising from or in connection with your use of the plusph platform, you agree to first attempt resolution through plusph's customer support team. If the dispute cannot be resolved through good-faith discussion within a reasonable period, the parties agree to submit to the non-exclusive jurisdiction of the appropriate courts of the Republic of the Philippines.

Where a dispute involves a regulatory matter within PAGCOR's jurisdiction, the dispute may be referred to PAGCOR for resolution in accordance with its published procedures.

If you have questions regarding these Terms & Conditions or require clarification on any provision, please contact the plusph support team via live chat, which is available 24 hours a day, 7 days a week, in Philippine Standard Time (UTC+8).

For non-urgent legal or compliance enquiries, you may also reach us by email. Our support email address is displayed in the footer of this page. Please do not include sensitive account credentials in any email correspondence.

For responsible gaming support, account self-exclusion requests, or to report suspected abuse of the platform, please contact us via live chat for the fastest response. All self-exclusion requests received via live chat are processed on a priority basis, in accordance with our obligations under PAGCOR's responsible gaming framework.